This page offers performance information for Broadgate services:
Check back here any time to view the current status of the services listed below. For additional information or to report a fault, please click HERE, to raise a ticket as normal.
Planned Maintenance
Planned Engineering Work (NGA 065/20) – 01:30 to 06:00 on 08th Sep 2020
What does it affect?
Broadband connectivity
How long will it take?
Up to 4.5 hours each night
What does the work involve?
Upgrading the FTTC & FTTP network.
Am I likely to notice the work?
ADSL customers should not be affected by this work. FTTC & FTTP customers may experience a drop in connectivity for up to 01:30 minutes during the 06:00 hour window.
Is there anything else I need to know?
Connectivity should automatically resume following completion of the work, any end users who are unable to connect after closure of the 4.5 hour windows, please ensure their hardware is rebooted before following BAU fault diagnostic check.
