Broadgate Voice is a London-based provider of cloud phone systems, business VoIP, SIP trunks and Microsoft Teams calling for UK organisations of all sizes. We have supplied business telephony since 2016 and support over 2,000 UK business customers, from single offices to remote and multi-site organisations.

Who we are

Broadgate Voice is a trading brand of Vision Voice and Data Ltd, company number 10843414. We have a strategic partnership with BT Wholesale, which is part of how we deliver communications services to UK businesses.

Our customers range from small firms to corporate organisations, including NHS GP surgeries, government bodies and large law firms. For larger customers, we scope services around multiple users, departments, sites and existing systems with their IT, operations and procurement teams.

We work across three time zones, with offices in the UK, India and the UAE. The team includes 19 staff in the UK, around 40 overseas and additional contract staff.

What we do

We start with how your business communicates today: users, locations, telephone numbers, existing equipment and plans for office, hybrid or remote working. We then recommend a service and explain the package, contract term, porting process and any engineering requirement.

Our services include:

Cloud phone systems for mobile, desktop and supported desk phones.
Small-business VoIP.
SIP trunks for compatible telephone systems.
Microsoft Teams calling.
Business broadband and mobile.
Support and maintenance for selected legacy telephone systems.

Working with us

Proposal: based on your users and setup. Cloud and VoIP packages run on our GoYap platform, all with a 60-month minimum term; any setup charge depends on whether an engineering visit is needed.

Switching: number porting is free for eligible numbers, and a typical switch-over takes 24–48 hours once the necessary information and arrangements are in place.

Corporate projects: project management, site surveys, phased roll-out, testing, training and account management, with multi-site administration, call queues and contact-centre features, central reporting and analytics, CRM integration and Microsoft Teams integration.

Reliability: 99.9% uptime over the last three years, with a contractual SLA available. Data centres in the UK, France and Germany each have redundancy and failover.

Support: first-line support Monday to Friday, 08:30–18:00 UK time; second-line support 24 hours a day through our online ticket system.

Data protection: Broadgate Voice complies with UK GDPR and call-recording regulations.

Trying the service: a 30-day trial is available by agreement. For corporate customers who want reassurance before committing, a 90-day cancellation option can be agreed on an initial limited deployment; terms are agreed in writing and subject to our terms of engagement.

Company details

Trading brand: Broadgate Voice Legal entity: Vision Voice and Data Ltd Company number: 10843414 Supplying business telephony since: 2016 Trading address: 86–90 Paul Street, London EC2A 4NE Telephone: 020 3078 9900 Hours: Monday to Friday, 08:30–18:00 UK time

Talk to Broadgate Voice

Tell us about your current service, users, locations and the numbers you want to keep. Call 020 3078 9900, Monday to Friday, 08:30–18:00 UK time, or Get a quote.