Small Business VoIP Phone System

Broadgate Voice provides VoIP phone systems for small UK businesses that want professional calling without a traditional landline. Staff use a business number on mobile and desktop apps or supported phones, with packages from £9.99 per user per month ex VAT.

One phone system for the office, home and on the move

VoIP carries calls over an internet connection, so your business can run one consistent telephone service for people working in the office, at home or while travelling. The business keeps control of its main numbers and how calls are handled, whichever device staff use.

Broadgate Voice packages run on GoYap, which includes voicemail, caller display, call hold, call transfer, caller menus, team numbers, call forwarding, shared contacts and activity feeds.

What it means for a small business

• Show customers a business number, not a personal mobile number.
• Make and take business calls on mobile and desktop apps.
• Keep eligible existing numbers, with number porting free of charge.
• Add, remove or reassign users as the team changes.
• Route calls to individuals, teams or a backup number.
• Handle calls, messaging and meetings in one app.

How switching works

Tell us how many users you have, where they work and the features they need. We confirm the right package and whether an engineering visit is needed. If you are keeping a number, check that the account name, address and current provider records are accurate.

Number porting is free, and a typical switch-over takes 24–48 hours once the required information and arrangements are in place. Keep your old telephone service active until we confirm the port.

What to check before choosing VoIP

VoIP needs a stable internet connection and a suitable office network. Consider how many calls happen at once, Wi-Fi coverage, where staff work and how much the business depends on uninterrupted calling. Check any alarm, lift line, payment terminal, fax machine or other device on an existing line separately with its supplier.

Broadgate Voice has supplied business telephony since 2016 and supports over 2,000 UK business customers. We provide small-business VoIP, cloud phone systems, SIP trunks and Microsoft Teams calling from our London base, and we have a strategic partnership with BT Wholesale.

As you add offices or departments, GoYap supports central multi-site administration, call queues, reporting and analytics, so the same service can grow with you.

Tell us how many people need the service, which numbers you want to keep and where your team works. Call 020 3078 9900, Monday to Friday, 08:30–18:00 UK time, or Get a quote.

What is VoIP?

VoIP stands for Voice over Internet Protocol. It carries telephone calls over an internet connection instead of a traditional analogue line.

Can I use my business number on a mobile?

Yes. GoYap Mobile and GoYap Combined both include the mobile app. GoYap Combined adds the desktop app as well.

Can I keep my existing business number?

Yes. Number porting is free for eligible numbers. Keep your current service running until we confirm the port.

How much does small-business VoIP cost?

GoYap Mobile is £9.99, GoYap Desktop is £14.99 and GoYap Combined is £19.99 per user per month ex VAT, each with a 60-month minimum term.

How long does switching take?

A typical switch-over takes 24–48 hours once the required information and arrangements are in place.

What internet connection do I need?

A stable connection with enough capacity for your calls alongside your other internet use. What that means for you depends on your number of users, call volume and how much you rely on calls; we will check this before you switch.