A Broadgate Voice cloud phone system is an internet-based calling service for UK organisations of every size. Your team uses business numbers and calling features on mobiles, computers and supported desk phones, whether they work in one office, across several sites or remotely.
Why move to a cloud phone system
A cloud phone system replaces a traditional telephone line with a service delivered over your internet connection. People can use business calling from any supported device, which makes it simpler to handle desk moves, remote working, new starters and leavers.
With Broadgate Voice you get:
- Business calling on mobile and desktop apps.
- Free porting of eligible existing numbers.
- Voicemail, caller display, call hold and call transfer.
- Caller menus, team numbers and call forwarding.
- Central tools for managing users and numbers.
- Options for making external calls in Microsoft Teams.
How it works
Calls travel over an internet connection rather than an analogue telephone line. Users make and receive calls in the GoYap mobile or desktop app (GoYap is the platform behind Broadgate Voice packages), in a browser or on compatible hardware. The right setup depends on your number of users, where they work, your existing equipment and your internet connection.
We review those requirements, confirm the package and tell you whether an engineering visit is needed. Number porting is free, and a typical switch-over takes 24–48 hours once the required details and arrangements are in place.
For larger estates, discovery covers sites, number ranges, user groups, network readiness, call flows, responsibilities and migration order. Broadgate Voice can provide project management, site surveys, phased roll-out, testing, training and account management.
