Taking your Complaint further
You can escalate the complaint to our Customer Relations Manager, however if your complaint is still not resolved to your satisfaction after this procedure you can eventually raise it with the Managing Director.
We will write to you to say so, if we cannot resolve the problem. You may also want to pass this matter to the Ombudsman Services at www.ombudsman-services.org/communications.html if you are still unhappy and want to take your complaint further through this alternative dispute resolution.
Broadgate takes corporate defamation extremely seriously. If you suspect that any corporate defamation has taken place this will then be dealt with by our legal team. If you would like further information on this please email firstname.lastname@example.org.