• Avaya IP Office

A powerful and simple midmarket solution, IP Office is a single, scalable, stackable small business communications system which can easily grow with your business and in a cost-effective way. It is built from the ground up mainly for small/medium businesses. IP Office offers technical flexibility using IP, analogue, digital, or any combination – and resiliency.

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Flexible Configurations

Decide on a configuration that compliments your infrastructure aims and objectives from a simple appliance to virtualised software in your data centre, with options.

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A Complete Midmarket Solution

Feel secure with complete networking, an integrated solution collaboration software along with multichannel contact centres, video, and security from one source.

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Lower Collaboration TCO

Discover the affordability of collaborating with IP Office – decreased power consumption, a smaller initial investment, and reduced maintenance.

For more information on the Avaya IP Office please contact us on 0203 078 9900

  • For uninterrupted business and 24/7 nationwide coverage

24/7 nationwide coverage, for uninterrupted business

Maintenance solutions aren’t just for emergencies; we can make sure you never miss a call again just from maintaining your system.

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Avaya telephone system maintenance and support

Broadgate Voice continues to maintain Avaya business telephone systems. Support is available for organisations that want to keep an existing system operating while they assess repairs, replacement parts, extensions or a future move to cloud telephony. We begin by reviewing the system and the fault being reported, then explain which support options are appropriate for that installation.

Maintenance can cover day-to-day faults affecting calls, handsets, extensions and connected equipment, along with changes needed when staff move or the business layout changes. Because every installation is different, availability and the work required are confirmed after the system, model and site requirements have been checked. We do not assume that a complete replacement is necessary.

If an older Avaya platform can no longer meet the organisation’s needs, Broadgate Voice can also discuss a planned migration to a supported cloud phone system, SIP service or Microsoft Teams calling setup. The aim is to protect business continuity, retain useful numbers where possible and agree the next practical step. Contact Broadgate Voice on 020 3078 9900 during Monday to Friday, 8:30am to 6:00pm; closed Saturday and Sunday, to describe the system and support required.