Remote working has been a buzz word for some time now and it shows no sign of disappearing anytime soon. As we all become accustomed to working in a new normal, at least for the time being, how can remote workers fully utilise the power of VoIP in our home offices? The nature of VoIP systems allows us to remain connected and collaborative with our colleagues and managers in the workplace, regardless of our location.
VoIP has certainly transformed the traditional phone system. Rather than using old telephone lines that were quite restrictive and inflexible, VoIP systems rely on an internet connection and cloud technology and they have changed the way we work. With these systems, what benefits can they bring to the workplace and can they really improve communications? Let’s take a closer look.
Improved Efficiencies for Remote Workers using VoIP
It was only a few years ago that remote working was unheard of, but a decade or so later, more people are working from home than ever before. We have freelancers, contractors, and employees carrying out their work without ever setting foot in an office. Early hardware and software made it very difficult for employees to be based anywhere else other than the office, but with the advancement of technology and the introduction of Wi-Fi, laptops and mobiles, workforces are becoming increasingly mobile. Information is now much more shareable and secure, particularly when it comes to communicating through VoIP platforms. All employees need is a working internet connection to make and receive calls, deliver updates to clients and collaborate and communicate on the same level they would if they were working in the office.
VoIP usage operates through what is known as Software as a Service (SaaS) which allows management to handle networks and host software on the cloud. These facilities make remote working so much more effective and efficient.
Enhanced Productivity for Employees through VoIP Solutions
Employees who are happier working from home on their own terms are often more productive. VoIP solutions allow management to allocate work, catch up on client progress and distribute instructions regardless of where the employee is located. In addition, employees are often more relaxed when they are at home and they are more likely to give their work the time and attention that it needs to complete it to a high standard.
Flexibility to Scale
In the current climate, businesses are facing a precarious situation. Especially now, we don’t know what tomorrow will bring, never mind next week or next month, so we need to be prepared. VoIP systems give businesses much more flexibility to scale up or down, depending on the needs of the business. This can save a significant amount of money in the long term.
Other benefits of VoIP include:
Increased Employee Satisfaction – When employees are happier, they are more productive. Home working gives employees greater flexibility in where and when they work.
Seamless management and monitoring – VoIP systems are set up to create a central hub that allows you to easily monitor users on the platform
Improved collaboration – The addition of video conferencing makes teamwork seamless, allowing everyone to connect in a safe environment
Cost savings – VoIP phone solutions are extremely cost effective. Installation and maintenance costs are very low and ongoing costs for the technical support is eliminated because the solution is based in the cloud rather than on premises. It also eliminates costly landline phone bills.
There’s no doubt that VoIP technology benefits both employers and employees. When it is used in the right way it can help businesses save money while boosting productivity and promoting collaborative working.
You can find out more by contacting Broadgate Voice today.
