The Ericsson-LG iPECS product portfolio gives businesses a competitive advantage, a technological infrastructure, and applications to gain a competitive advantage in their selected markets in today’s world. Ericsson-LG is an international technology company capable of providing a genuinely integrated end to end voice & data applications and solution layer.

  • Which LG Solution is right for you?

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iPECS eMG80

iPECS eMG80 delivers simple and reliable telephony with a feature set that empowers your business to save money, drive productivity and increase customer satisfaction. With a range of embedded features that help your business to meet the needs of office, home and road based users, the iPECS eMG80 is your Communications Solution.

  • IP/TDM Hybrid Platform
  • Mobile Integration
  • Multi-Site & Homeworking
  • Feature Rich Environment

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iPECS UCP

iPECS UCP is Ericsson-LG Enterprise’s unified communications platform designed to help organisations communicate and collaborate with all of their stakeholders. iPECS Unified Communications helps people across your business be more productive and efficient regardless of their location or chosen device.

  • IP/Unified Comms Solution
  • Licensed based Scalability
  • Desktop & Mobile Clients
  • Presence & Messaging

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iPECS eMG80

  • Call Management
  • Computer Integration (CTI)
  • Wallboard Displays
  • Call Recording
  • Contact Centre Analytics
  • Automated Dialling

  • Telephone Systems Maintenance

24/7 nationwide coverage, for uninterrupted business
Maintenance solutions aren’t just for emergencies; by maintaining your system we can make sure you never miss a call again.

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Ericsson-LG telephone system maintenance and support

Broadgate Voice continues to maintain Ericsson-LG business telephone systems. Support is available for organisations that want to keep an existing system operating while they assess repairs, replacement parts, extensions or a future move to cloud telephony. We begin by reviewing the system and the fault being reported, then explain which support options are appropriate for that installation.

Maintenance can cover day-to-day faults affecting calls, handsets, extensions and connected equipment, along with changes needed when staff move or the business layout changes. Because every installation is different, availability and the work required are confirmed after the system, model and site requirements have been checked. We do not assume that a complete replacement is necessary.

If an older Ericsson-LG platform can no longer meet the organisation’s needs, Broadgate Voice can also discuss a planned migration to a supported cloud phone system, SIP service or Microsoft Teams calling setup. The aim is to protect business continuity, retain useful numbers where possible and agree the next practical step. Contact Broadgate Voice on 020 3078 9900 during Monday to Friday, 8:30am to 6:00pm; closed Saturday and Sunday, to describe the system and support required.