By deploying OfficeServ 7000 businesses can develop advanced telephony applications. The OfficeServ 7000 series has a wide range of functionality and features offering an affordable, effective solution for any organisation. No matter if you are part of a larger organisation, a small office, or a head office, the OfficeServ 7000 series integrates at the heart of your communication network.

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Officeserv 7000 Series Platform

  • IP/Fixed Line Integration
  • Multi Site/Remote Worker Connectivity
  • Licensed Based Scalability
  • Computer Integration (CTI)

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Samsung Business Reporting

  • Improve Call Handling techniques
  • Increase revenue by monitoring your business performance
  • Improve customer service, helping you to retain customers
  • Control Communications Capacity and Traffic Flows

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Samsung Xchange Integration

  • Call Control From Your PC
  • A detailed call history
  • Dial from anywhere
  • Presence – see the presence status of colleagues.

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Samsung Wi Fi Technology

  • Desk phone Control and Programming from a Mobile
  • Bluetooth Pairing – Headset/Mobile
  • Click to Dial from your Mobile
  • Contacts Sync

If the Samsung OfficeServ 7000 is the system for you or you’d like to discuss another product in the Samsung range please call us on 0203 078 9900 to discuss your options.

For more information on the Avaya IP Office please contact us on 0203 078 9900

  • Telephone Systems Maintenance

24/7 nationwide coverage, for uninterrupted business
Maintenance solutions aren’t just for emergencies; by maintaining your system we can make sure you never miss a call again.

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Samsung telephone system maintenance and support

Broadgate Voice continues to maintain Samsung business telephone systems. Support is available for organisations that want to keep an existing system operating while they assess repairs, replacement parts, extensions or a future move to cloud telephony. We begin by reviewing the system and the fault being reported, then explain which support options are appropriate for that installation.

Maintenance can cover day-to-day faults affecting calls, handsets, extensions and connected equipment, along with changes needed when staff move or the business layout changes. Because every installation is different, availability and the work required are confirmed after the system, model and site requirements have been checked. We do not assume that a complete replacement is necessary.

If an older Samsung platform can no longer meet the organisation’s needs, Broadgate Voice can also discuss a planned migration to a supported cloud phone system, SIP service or Microsoft Teams calling setup. The aim is to protect business continuity, retain useful numbers where possible and agree the next practical step. Contact Broadgate Voice on 020 3078 9900 during Monday to Friday, 8:30am to 6:00pm; closed Saturday and Sunday, to describe the system and support required.