What is VoIP?

For an individual using their phone for personal communication, there isn’t much difference between VoIP and a standard phone, but for a small business that’s looking for a comprehensive business phone system, VoIP can provide the most cost-effective and capable solution. The virtualised nature of VoIP means that business owners don’t need to buy or lease overpriced hardware in order to set up a well-rounded small business communications network.

In many geographical areas or inside certain buildings, cellular reception can vary in intensity, ranging from a strong signal to a complete lack of service, depending on where you are. With VoIP, as long as you’re within range of a Wi-Fi router or high-speed mobile data connection, your signal will always be as clear and reliable as your internet. Many companies combine VoIP systems with powerful wireless routers to cover large stores or offices with extended connectivity. Furthermore, you can access your business phone service from anywhere there’s an internet connection, so a company isn’t limited to using its corporate phone systems only at its place of business.

Conventional corporate phone systems come with complex installation processes that involve the setup and wiring of advanced hardware. On the other hand, when you’re using VoIP for your business, all you need is a connection to the internet and a computer to get started. Installing and configuring a VoIP system is just as easy as installing any other form of computer software. Plus, Broadgate offers extensive customer support that walks you through every step in the setup.