Communication is vital for any business, big or small. For small businesses, it can be tempting to simply use whatever landline is already in place in your home or office. However, it is worth investing in VoIP instead. Here are just some of the benefits.
Portability is Essential
For modern businesses, portability is essential. Before the Covid-19 pandemic, many businesses had begun to move away from the days when workers would be tethered to their desks. And if not to their desks, to the internal computer systems. Giving workers the tools they needed to leave their desks and become mobile, while still being able to access networks and communicate with colleagues, proved to be a boom for many businesses.
VoIP systems today are often multi-platform experiences. Accordingly, you can use the same VoIP application on your smartphone, laptop, and office computer. Because VoIP systems can communicate with conventional phone systems, you can reach anyone you need while you are on the go.
VoIP is Better Value for Money
You can’t put a price on the value of good communications. Businesses live or die based on their comms systems, and you should invest in your communications accordingly. That said, it is never good for a business to pay more than they have to for anything. If you are a small business that is just starting out, it is even more important that you have control of your budget and get the best value for money.
With a standard telephone line, your provider will either charge you for every call or every line. As your business grows, so will your communication needs. If your business consists only of you and one or two other people, a standard landline is fine. But as soon as your business starts growing and your needs increase, you will wish you had invested in VoIP instead.
Feature-Rich Service
Imagine the most high-end, swanky landline handset that you can. While our smartphones have grown progressively cooler and feature-rich over time, landlines have stayed more or less the same. The few token features that modern landlines have that their predecessors didn’t are nothing to write home about.
On the other hand, VoIP services have grown increasingly complex, powerful, and feature-rich with time. Whether you need a simple conferencing feature or you want to be able to send and receive files through the same network you make your calls on, VoIP has you covered. If your job requires you to juggle multiple calls simultaneously, a VoIP system makes it much more manageable than with a landline.
Improved Customisation with VoIP
On a landline, your provider will usually restrict you to their default settings. For example, most landlines won’t let you change how many times your phone rings before going to voicemail. If it supports call-forwarding, it will only enable you to forward calls to a specific number.
Compare this with a customisable VoIP platform. With VoIP, you can configure your network to behave however you see fit. You can even set up conditional call-forwarding, which will forward your call to one of several numbers depending on the settings you choose.
Conclusion
For small businesses, the choice between VoIP and a landline couldn’t be easier. VoIP platforms offer so much more than an antiquated landline ever could. Not only this, but VoIP is better value for money.
If you are a small business owner looking for a VoIP system, contact Broadgate Voice today to discuss how we can help you.
