VoIP isn’t a new technology. The history of VoIP can be traced all the way back to the 1970s. In a similar fashion, the parts that make up for what we now know as Unified Communications can also be traced back to a couple of decades ago.
VoIP still has a market share in the voice communications over IP sector, but Unified Communications – Unified Communications as a Service (UCaaS) specifically – appeals more to business users.
There are a few benefits of UCaaS that make it more appealing to business users. Those benefits are the reasons why there is a growing adoption of UCaaS among small and medium enterprises.
Lower Total Cost of Ownership
One of the interesting things about UCaaS is the low entry barrier. Companies of different sizes don’t really need to invest heavily in proprietary hardware and on-site solutions. Instead, they only need to calculate the cost of using the service as a variable cost.
The as-a-service business model of UCaaS is one of its strongest suits. It allows companies to spread the total cost of ownership for their communications systems across all communications, resulting in lower TCO and higher ROI.
It is also easier to integrate features into UCaaS solutions. For starters, video conferencing and screen sharing are usually built into today’s UCaaS solutions by default. Integrating the solutions with other communications is just as easy.
Support for BYOD
Another reason why UCaaS is becoming increasingly popular among small and medium enterprises, in particular, is its support for non-proprietary devices. There is no need to stick with a handful of devices designed to work exclusively with the system. Any device will do.
As more organizations make the transition to Bring Your Own Device (BYOD) ecosystem, UCaaS becomes the perfect solution for unifying communications. UCaaS solutions are designed to work well with all popular operating systems, making them universal and easy to implement.
Support for BYOD also allows for UCaaS to be immensely flexible. Chat, email, voice calls, video conferences, and other forms of communications can be instantly available across all devices once the implementation process is completed.
Growing Number of Solutions
There are more UCaaS solutions to choose from as well. The most interesting one, however, is the upcoming UCaaS solution from Vision Voice. Vision Voice is planning to launch its new UCaaS offering in Q4 of 2019. As an experienced player in the VoIP market, Vision Voice has the experience and know-how to take its UCaaS to a whole new level.
Expect a UCaaS suite that integrates voice and video communications seamlessly once this new solution is rolled out. Vision Voice also has a great track record for reliability and great user experience. Their new UCaaS offering will leverage those aspects of the company’s services perfectly.
It is easy to see why more businesses are switching to UCaaS. Unified communications can be seen as the way forward thanks to the long list of benefits it offers as a solution. The new addition from Vision Voice will make UCaaS even more appealing as a solution.