Given the context of the current coronavirus outbreak, many businesses are looking for ways to enable or facilitate remote working by their employees. Broadgate is no exception to this. We fully intend for all of our key workers to be able to do their jobs from afar wherever possible. In pursuit of this goal, we have decided to move over to Vision Voice to provide us with UCaaS.
Having a unified communications system provides a number of benefits to us as a business and to you as our customers. More efficient communications are always good in any business, but in some cases, they can make a really significant difference.
Unified Communications as a Service – UCaaS – are cloud-based communications platforms that unify an organization’s communications so that they are all handled by a single service and suite of tools. UCaaS is delivered to businesses via the cloud according to the agreement signed between the provider and the client business.
While it is possible for UCaaS infrastructure to be located on-site, the vast majority of businesses using UCaaS will take advantage of remote systems that are delivered via the cloud. Adoption of UCaaS has been increasing over the last few decades as more and more businesses wake up to the benefits that it offers when compared to the other communications solutions on the market.
There are many benefits to using UCaaS for businesses. However, as is always the case with cloud-based services, the quality of a UCaaS system depends entirely on the provider.
- Lower cost: A UCaaS system is far more cost-efficient than trying to stitch together a number of other disparate systems.
- Integrated features: UCaaS solutions bring together a number of different communications channels and enable businesses to access them through a single platform. Modern businesses need to provide their customers with multiple options for communicating with them. UCaaS platforms enable businesses to manage all of these different channels through a single service.
- More efficient: With every communications channel running through a single centralized platform, businesses are able to manage everything much more easily. Simplifying communications structures leads to a more efficient business.
- What Is UcaaS?
Unified Communications as a Service – UCaaS – are cloud-based communications platforms that unify an organization’s communications so that they are all handled by a single service and suite of tools. UCaaS is delivered to businesses via the cloud according to the agreement signed between the provider and the client business.
While it is possible for UCaaS infrastructure to be located on-site, the vast majority of businesses using UCaaS will take advantage of remote systems that are delivered via the cloud. Adoption of UCaaS has been increasing over the last few decades as more and more businesses wake up to the benefits that it offers when compared to the other communications solutions on the market.
- The Benefits Of UCaaS
There are many benefits to using UCaaS for businesses. However, as is always the case with cloud-based services, the quality of a UCaaS system depends entirely on the provider.
- Lower cost: A UCaaS system is far more cost-efficient than trying to stitch together a number of other disparate systems.
- Integrated features: UCaaS solutions bring together a number of different communications channels and enable businesses to access them through a single platform. Modern businesses need to provide their customers with multiple options for communicating with them. UCaaS platforms enable businesses to manage all of these different channels through a single service.
- More efficient: With every communications channel running through a single centralized platform, businesses are able to manage everything much more easily. Simplifying communications structures leads to a more efficient business.
Why We Chose Vision Voice?
Vision Voice has a reputation for providing a top-quality UCaaS platform to its customers. As a business that appreciates the value and importance of a strong communications infrastructure, Broadgate is proud to be partnered with a UCaaS provider like Vision Voice.
Improving and streamlining our communications infrastructure isn’t just important for our internal communications; it also ensures that we are able to serve our clients to the very best of our ability. The better our communications are, the better the service that we can provide to you.
Moving to a UCaaS solution for our communications will help us to optimize our performance as a business, as well as enabling us to provide the very best service to our customers. With Vision Voice on our side, we expect great things for the future of Broadgate.
